Privacy Policy

Last updated november 13, 2025

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1. Who Are We And Why Privacy Policy Matters?

Please take a few minutes to read the following text. At CD Cipher Limited (we), we consider the protection of personal data of our website visitors and consumers of our products (you) as an important and necessary part of our systems and processes. Safeguarding and preserving your privacy is one of our priorities.
This Privacy Policy explains how we process your data that you provide to us or that we collect about you while you visit our websites.
We may amend this Privacy Policy from time to time, so please check back regularly. If we make significant changes, we will notify you in a manner commensurate with those changes, for example, by email or through a notification on our websites. All changes are summarised in the last section.
Please note: This Website is intended for adults aged 18 and over. If you are under 18, you must not use this Website.

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2. Who Processes Your Personal Data

The Controller of your personal data is our company CD Cipher Limited, company number: 16477576, registered with Companies House and whose registered office is at One Fleet Place, London, England, EC4M 7WS, United Kingdom. You can contact us at the address of his registered office or by email info@tactastrips.co.uk.

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3. What Data We Process And For Which Purpose?

We collect and process certain types of information when you use our Website or when you provide feedback on our products. This helps us provide a better experience, improve our products and stay in touch if you ask us to, and ensure the Website runs smoothly and securely.

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a. Information You Provide Voluntarily

Communication data

Personal data that you provide to us when you contact us.

Marketing preferences - Your marketing choices, such as whether you have consented or opted out of our marketing communications.
Email address – If you subscribe to our updates or contact us through a form, we collect your email so we can reply to your message or keep you informed.‍
Other personal data relating to your feedback on our products – You may voluntarily share this information in a form or message, a phone call or otherwise as preferred by you, such as details of a complaint or feedback about our products, along with your name, email address, and telephone number. We will use this information solely to investigate and respond to your feedback or complaint, and to comply with any applicable legal or regulatory obligations.

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b. Information We Collect Automatically when you visit our website

Please see the Cookies Policy.

Technical information - IP address that you use to connect to the Internet and our websites, browser type and version, operating system and platform.
‍Information about your visit‍
- URL to/through/from our websites, including date and time, products that were recommended to you, pages you viewed or page response times, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs).
- We may process technical information and information about your visit, which we may process automatically with regard to each of your visits to our websites.
- We use the website analytics tool Hotjar in order to understand our users’ needs better and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.), and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymised user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

c. Consumer Feedback, Surveys and Research Activities

From time to time, we may invite customers to voluntarily share their feedback or take part in research activities related to our products.

If you choose to participate, we may collect:

Feedback or Survey Responses - including your opinions, experience and comments, which are analysed in aggregate or anonymised form to help us improve our products and services.
Contact details - such as your name, email address and telephone number, provided so we can:
- Contact you about follow-up research or clarification of your responses, if you have consented to this; or
- Deliver a thank-you reward or incentive (for example, a voucher or gift card)

We will use this information only for the specific purpose explained at the point of collection, always in line with the consent you provide.

Your contact details will not be used for marketing communications unless you have separately opted in to marketing emails.

We will delete or anonymise these details within 60 days of completing the stated purpose of collection, unless a longer retention period is necessary to meet legal, regulatory, or administrative requirements.

We may use trusted third-party providers (for example, survey or analytics platforms, including Freesmo Ltd, a company incorporated in the United Kingdom) to help collect or process responses. These providers act as our data processors and handle your information only under our instructions, using appropriate technical and organisational measures to protect your data.

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4. What We Do With Your Information

We only use your information for specific, clearly defined purposes. These include:

Sending occasional updates – Only if you have given us explicit permission.
Improving your experience – We use feedback and usage data to make the website more helpful and relevant.
Understanding how the Website is used – Analytics help us see what is working and where we can improve.
Meeting legal obligations – We may need to use some information to comply with applicable laws.
Responding to your feedback enquiries or complaints on our products – So we can investigate, manage and resolve any issue you raise and keep you informed of the outcome and get back to you if you wish.
Improving our products – We use consumer feedback through surveys, product testing or research activities to help us improve our products and services.

We do not sell your data.

We also do not use your data for automated profiling or decision-making.

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5. Legal Basis For The Processing Of Personal Data

The legal basis for the processing of your personal data is one of the following:

Processing of your data is necessary for our legitimate interests (or those of a third party), and your interests and fundamental rights do not override those interests.
Compliance with our legal or regulatory obligations.
Your consent, if you grant it.

You can revoke your consent at any point by sending an email to info@tactastrips.co.uk.

Purpose / Activity	Type of data	Lawful basis for processing of personal data
To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).	(a) Identification and administration data (b) Technical information	Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, and to prevent fraud). Necessary to comply with a legal obligation.
To use data analytics to improve our website.	(a) Technical information (b) Information about your visit (Usage of Websites) (c) Communication data	Where required, your consent. Otherwise, necessary for our legitimate interests (to develop our business and improve our products).
To send you marketing materials and for communication. To answer your questions.	(a) Identification and administration data (b) Communication data (c) Marketing preferences	Where required, your consent. Otherwise, necessary to comply with a legal obligation.
To administer consumer surveys, research activities and related rewards.	(a) Survey or research Responses (b) Contact Information (e.g. email address)	Necessary for our legitimate interests (for improving our products and responding to customers’ concerns). Consent
To investigate, manage and respond to consumers’ feedback and complaints.	(a) Any information voluntarily shared about the nature of the issue and contact details, including name, email address and phone number.	Necessary for our legitimate interests (for improving our products and responding to customers’ concerns). To comply with a legal obligation. If special category data (such as health information) is voluntarily provided by a customer, processing is, in each case, based on an explicit consent and upon informing the customer that they are not obliged to share such special category data with us. This information is subject to additional protection due to its sensitive nature.

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6. How We Protect Your Personal Data

We apply a number of security measures to protect your personal data that we process. These are technical security measures (security of virtual servers, access logging, secure storage of data, etc.) and organisational measures (restriction of access of employees in accordance with internal policies and procedures).

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7. Who We Share Your Data With

We may pass on your data to vendors who provide us with IT services and other support services, including the delivery of the products that you ordered. Some processors process your personal data in another country within the EEA. Our main vendors are:

IT vendors:
- Creative OpCo s.r.o., the Czech Republic

Email management company:
- We use the Rocket Science Group LLC, doing business as Mailchimp (Mailchimp), for sending marketing content and commercial communications (concerning the purchased Product and the relationship) to our customers and subscribers. Privacy Statement of Mailchimp available at: https://www.intuit.com/privacy/statement

The company collecting and responding to your feedback on our products via a message or phone call
- Freesmo Ltd, the United Kingdom
The company analysing and aggregating your feedback on our products
- Creative Dock UK Ltd, the United Kingdom

We do not share your data with advertisers or social media platforms.

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8. Where Your Data Are Stored

Your data held by us is stored in the servers located within the European Economic Area, which the UK authorities have deemed to have adequate safeguards to protect your personal data.

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9. Transferring Your Data Internationally

Your data may sometimes be transferred outside the UK or the European Economic Area (EEA). If this happens, we’ll make sure it’s protected.

We only transfer data where appropriate safeguards are in place – for example, by using standard contractual clauses approved by the UK or EU authorities. These legal tools help ensure your data stays secure and appropriately handled, regardless of where it goes.

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10. How Long Do We Keep Your Data

We retain your data for as long as necessary to fulfil the purposes for which we collected such data. That also includes the purpose of fulfilling our legal or reporting requirements.

In general, we consider the nature, amount and sensitivity of the personal data, the potential risk of harm from the unauthorised use or disclosure of your personal data, the purposes for which we process such data and whether we can achieve these purposes through other means, and the applicable legal requirements.

Type of data	How long do we keep them?
Email address (marketing purposes)	As long as your consent is applicable and you do not opt out or withdraw your consent.
Communication	1 year after the last communication
Marketing preferences	As long as it remains relevant to the marketing activities, and you do not withdraw your consent.
Contact information (Consumer research purposes)	Up to 60 days after the activity or reward fulfilment, unless a longer period is required by law.
Consumers’ feedback or complaint communication	Up to 60 days after resolution, or longer where necessary to comply with legal or regulatory obligations.

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11. Your Data Rights

To the extent guaranteed by data protection regulations, you may require us to access, update, correct or delete your personal data that we hold. You may also want to restrict our data processing, you may object to the processing, or exercise your right to data portability.

For processing for which we need your consent, you can revoke your consent to the processing of data.

To exercise any of the above-mentioned rights, contact us in writing at info@tactastrips.co.uk. Please note that in some cases we cannot comply with your request, e.g. we may be unable to delete some of your data due to legal and regulatory duties.

You can file a complaint with the supervisory authority – Information Commissioner's Office (see https://ico.org.uk/).

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12. Changes to This Policy

Last update: N/A

Changes: N/A

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